Nhân viên IT Support

Nhân viên IT Support
#Nhân #viên #Support
Mô tả công việcPurpose: Make sure to keep existing applications in optimal use Ensure continuity of service Provide a quality support Main duties: APPLICATION ADMINISTRATION: Installation and Update software Configure applications. Assisting with systems integrations Verify and analyze application backups. In charge of planning installations / updating / maintenance operations with external partners Ensure that policies are followed by employees. Provide a monthly report of on the general state of applications. Knowledge SQL SERVER Knowledge Telephone system . Helpdesk current software for end user (iTAX, fingerprint machine,..) Knowledge about Linux system in advantage INFRASTRUCTURE & APPLICATION SUPPORT: Identifying and resolving application and infrastructure issues. Complete the ticket application for each intervention. Provide user training. Delivering regular and customized training to teams within the business Basic knowledge of network: IP, VLAN,DNS, IP Phone, Camera Basic knowledge about domain, user, group, policy Knowledge of computer structure and experience in troubleshooting for computers and network. Yêu cầu công việcUniversity degree or higher: Information Technology English skills: Intermediate Ability to explain complex ideas to those with limited IT and systems knowledge Listening ability and patience Customer service and relationship management experience Production industry experience Knowledge ERP, Office 365 Communication Skill Verbal and written communication skills Presentation Skill Problem-solving skill Organizational skill Decision-making skill Time management skill Listening ability and patience Quyền lợi được hưởngShuttle bus 100% insurance salary 12 days leave Lunch allowance Holiday bonus Team building Annual salary increase Annual health check-up Nộp hồ sơ liên hệ Mr. Hung NGOC NGHIA INDUSTRY – SERVICE – TRADING JOINT STOCK COMPANYNộp hồ sơ ngay
#Nhân #viên #Support
Mô tả công việcPurpose: Make sure to keep existing applications in optimal use Ensure continuity of service Provide a quality support Main duties: APPLICATION ADMINISTRATION: Installation and Update software Configure applications. Assisting with systems integrations Verify and analyze application backups. In charge of planning installations / updating / maintenance operations with external partners Ensure that policies are followed by employees. Provide a monthly report of on the general state of applications. Knowledge SQL SERVER Knowledge Telephone system . Helpdesk current software for end user (iTAX, fingerprint machine,..) Knowledge about Linux system in advantage INFRASTRUCTURE & APPLICATION SUPPORT: Identifying and resolving application and infrastructure issues. Complete the ticket application for each intervention. Provide user training. Delivering regular and customized training to teams within the business Basic knowledge of network: IP, VLAN,DNS, IP Phone, Camera Basic knowledge about domain, user, group, policy Knowledge of computer structure and experience in troubleshooting for computers and network. Yêu cầu công việcUniversity degree or higher: Information Technology English skills: Intermediate Ability to explain complex ideas to those with limited IT and systems knowledge Listening ability and patience Customer service and relationship management experience Production industry experience Knowledge ERP, Office 365 Communication Skill Verbal and written communication skills Presentation Skill Problem-solving skill Organizational skill Decision-making skill Time management skill Listening ability and patience Quyền lợi được hưởngShuttle bus 100% insurance salary 12 days leave Lunch allowance Holiday bonus Team building Annual salary increase Annual health check-up Nộp hồ sơ liên hệ Mr. Hung NGOC NGHIA INDUSTRY – SERVICE – TRADING JOINT STOCK COMPANYNộp hồ sơ ngay