Nhân viên IT Support

  • Địa điểm tuyển dụng: Hà Nội, Bắc Ninh, Hưng Yên
  • Mức lương: Thỏa thuận
  • Hết hạn: 25/11/2023
  • Mô tả việc làm

    Purpose:

  • Make sure to keep existing applications in optimal use
  • Ensure continuity of service
  • Provide a quality support
  • Main duties:
    APPLICATION ADMINISTRATION:

  • Installation and Update software
  • Configure applications.
  • Assisting with systems integrations
  • Verify and analyze application backups.
  • In charge of planning installations / updating / maintenance operations with external partners
  • Ensure that policies are followed by employees.
  • Provide a monthly report of on the general state of applications.
  • Knowledge SQL SERVER
  • Knowledge Telephone system .
  • Helpdesk current software for end user (iTAX, fingerprint machine,..)
  • Knowledge about Linux system in advantage
  • INFRASTRUCTURE & APPLICATION SUPPORT:

  • Identifying and resolving application and infrastructure issues.
  • Complete the ticket application for each intervention.
  • Provide user training.
  • Delivering regular and customized training to teams within the business
  • Basic knowledge of network: IP, VLAN,DNS, IP Phone, Camera
  • Basic knowledge about domain, user, group, policy
  • Knowledge of computer structure and experience in troubleshooting for computers and network.
  • Yêu cầu tuyển dụng

  • University degree or higher: Information Technology
  • English skills: Intermediate
  • Ability to explain complex ideas to those with limited IT and systems knowledge
  • Listening ability and patience
  • Customer service and relationship management experience
  • Production industry experience

  • Knowledge ERP, Office 365
  • Communication Skill
  • Verbal and written communication skills
  • Presentation Skill
  • Problem-solving skill
  • Organizational skill
  • Decision-making skill
  • Time management skill
  • Listening ability and patience
  • Quyền lợi công việc

  • Shuttle bus
  • 100% insurance salary
  • 12 days leave
  • Lunch allowance
  • Holiday bonus
  • Team building
  • Annual salary increase
  • Annual health check-up
  • Nộp hồ sơ liên hệ

    Mr. Hung

    NGOC NGHIA INDUSTRY – SERVICE – TRADING JOINT STOCK COMPANY

    ĐỊA ĐIỂM27A Nguyễn Ư Dĩ Street, Thảo Điền Ward, Thủ Đức City, Hồ Chí Minh City
    NGOC NGHIA INDUSTRY - SERVICE - TRADING JOINT STOCK COMPANY

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